Privacy

Privacy Policy

Updated 4/24/25

Your privacy is very important to us. Accordingly, we have developed this policy to help you understand how we collect, use, communicate, and disclose personal information. The following outlines our privacy policy.

• Before or at the time of collecting personal information, we will identify the purposes for which information is being collected.

• We will collect and use personal information solely with the objective of fulfilling those specified purposes and for other compatible purposes, unless we obtain the consent of the individual concerned or as required by law.

• We will only retain personal information as long as necessary to fulfill those purposes.

• We will collect personal information by lawful and fair means and, where appropriate, with the knowledge or consent of the individual concerned.

1. Types of Information We Collect

Personal data may be collected through:

• Direct submission (e.g., via our contact forms)

• Indirect methods such as cookies, digital pixels, and analytics platforms

This includes behavioral data used for targeted advertising. For more information or to opt out, visit https://youradchoices.com.

2. Google Local Services and Communication Monitoring

When you contact Force Basements through platforms like Google Local Services Ads:

• Your calls, texts, and live chats may be monitored or recorded by Google for quality assurance and performance tracking.

• By engaging with us through these methods, you consent to such monitoring.

• Google may use this data according to its Privacy Policy.

3. Third-Party Content and Data Use

We may submit business-related content (e.g., service descriptions, images, or branding) to platforms like Google, which may publicly display performance metrics (such as response times or customer reviews) as part of our participation in Google’s Local Services platform.

4. Data Accuracy and Security

Personal data is relevant to its purpose and, where necessary, kept accurate and up to date. We protect your data with reasonable safeguards against unauthorized access, disclosure, use, or modification.

5. Customer Rights and Transparency

We will make our data practices available to all users upon request. You may contact us to:

• Access, update, or delete your personal data

• Ask questions about how we collect or use your information

We are committed to conducting our business in accordance with these principles to ensure the confidentiality and integrity of your personal information.